Revolutionizing Customer Care
with AI-Powered Human Experience
- check 50%+ Productivity Gains
- check Expanded Capability
- check Scalable Technology
with AI-Powered Human Experience
DeepTalk is augmenting cutting-edge technologies with human judgement to accelerate AI adoption at scale, and drive quantum leaps in quality and efficiency of customer care
Why Us
The best of generative AI, code-based logic and human expertise. Our highly configurable platform, and the deep domain expertise of our team empowers us to build designed-for-purpose, reliable AI-supported customer care solutions, that we offer to our partners with an agile business model
Built for enterprises - DeepTalk Symphony
Best combination of GenAI and rule-based logic
Pairing AI with the right human talent
Comprehensive solutions ensure full-scale implementation
80+ years of collective technology and implementation experience
Benefits
Virtualization
% queries resolved by AI assistant instead of human
Reduction in AHT
Quick replies by AI assistant Live chat plugins
Increase in NPS / CSAT
Faster service and resolution with Industry leading accuracy
Availability
Unmatched responsiveness and overall experience
Demand handling capacity
Limitless call handling capacity based on infrastructure commissioned
Cost Reduction
Lower costs with AI
AI based quality assurance
Consistent improvement with faster cycle times
Abandonment
Increased sales calls & improved customers retention
Engagement
Increased sales calls & improved customers retention
Analytics
Enables better call handling and routing
Learn About Our Technology
Effective AI Use
Effective AI Use
Effective AI Use
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